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About the Library

Ask A Librarian

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Ask Us 24/7 logoAsk Us 24/7

Got a question for a librarian, but we're closed? Use our 24/7 chat to get connected to a librarian at any time here.

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Utica Campus Library

Research Assistance: 315-792-5561

Circulation Desk: 315-792-5408


Rome Campus Library

Research Assistance & Circulation Desk: 315-334-7728

Email envelope Email

  • To email regarding any library services, please contact
  • To email a specific librarian regarding research help, you can contact them using our Staff Directory page.
  • Our response rate is typically within 24 hours, if not sooner. 

Smartphone  Text

Text us at: 315-508-4464

Send us your brief text and we will respond as quickly as possible! If you send a text when the library is closed, we will respond to you when we re-open.

Person icon In-Person

If you are looking for in-person help with your research, librarians at both the Utica and Rome campuses can help you! They can also set up times for one-on-one research assistance, if you need additional time with a librarian. 

You can find a librarian at the Reference Desk in the Utica Campus Library and at the Circulation Desk at the Rome Campus Library. 

Question mark icon Library FAQ

Got a question about how to check out a book or DVD? Or how to find your DGV tutorials? You can find a wide variety of Frequently Asked Questions and answers at our Library FAQ page here:

Want us to add a question and answer? Let us know in-person or at!

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